- Responsible for loading race horses in the starting gate before post time and serving as back-up for the Head Starter by performing the following duties in order to assist in reaching profitability, guest satisfaction, workforce strength, and compliance goals. - Serve as a right hand for the Head Starter. - Maintain a log of all horses that come to the gate during training hours. - Log how the horse is handled while being loaded in the starting gate. This is called putting "Marks" on the horse. - The Starter is assigned a horse to handle. They must load the horse to the best of their ability with the information given. - Report any problems with the horses or the gate to the Head Starter. - Handle race horses and load into the starting gate. - Responsible for maintenance of the starting gate such as washing gate to keep it clean. - inspect batteries for any problems. - Set numbers on top of the starting gate, making sure that the number on the stall matches the number assigned to the horse being loaded into the gate. - Morning work consists of schooling horses or breaking these horses from the gate. Once a new horse is ready, the Asst. Starter sends them to the Head Starter for an application for an OK card. - Have the trainer bring the horse to the gate in the mornings, continually, until the Head Starter feels the horse has overcome the problem and is taken off the Head Starter's list. - Also, working with horses that have some problems while trying to load them into the gate. - Must carry out all duties assigned by the Head Starter.- Seasonal Time-Frame Off - end of March, whole month of April.
Come Join Our Award Winning Culinary Team! Let's Get Cookin'! - Prepare and cook food products according to standard recipe- Prepare, plate, and present food products of various cooking methods in order to assist in reaching guest satisfaction, workforce strength, profitability, and compliance goals. - Communicates station needs, waste, and discrepancies with sous chef. - As directed by sous chef, prepare and present menu items according to recipe specification and presentation expectations. - Assist in other areas of kitchen as directed by Sous Chef. - Interact with guests and coworkers in a professional, courteous manner. - Set-up & maintain a clean and sanitary work area at all times.
- Responsible for cleaning of beverage areas in assigned special events area.- Provides and replenishes beverage stock and supplies.- Removes empty bottles and trash.- Prepares necessary fruit for use as garnishes.- Responsible for receiving, issuing and keeping necessary records of liquor supplies.- Serves as backup for bartender when necessary.- Promotes outstanding guest service on a continual basis.- Responsible for maintaining a regular and consistent attendance record.- Participates as a team member with all servers, venue hosts, supervisors, and kitchen staff in maintaining a smooth and efficient operation.- Employees are subject to a variety of weather conditions, including but not limited to: extreme heat, sun exposure, cold, and inclement weather
- Ensure all public areas are cleaned and maintained on the night shift. - Ensure employee and patron satisfaction is achieved through teamwork. - to exceptional high standards the cleaning duties in public and back of the house areas, as assigned, in order to achieve the cleanest, comfortable experience for our guests and fellow staff, in order to assist in reaching profitability, guest satisfaction, workforce strength, and compliance goals. Perform general cleaning duties in public areas of the Casino Facility. Areas may also include Casino gaming floor, banquet rooms, restaurants, retail shops, elevators, escalators, and back-of-house employee locations (e.g., locker rooms, administrative offices, etc.). - Carpet cleaning in halls and corridors, unobstructed, and obstructed spaces by cleaning edges, spot cleaning, and shampooing with specialized equipment, as directed. - Clean hard floor surfaces in halls and corridors, unobstructed, and obstructed spaces by dust mopping, wet mopping and rinsing, using equipment as directed. - Perform dusting and polishing duties on slot machines, artwork, pictures, walls, columns, stairwells, baseboards, waste cans, furniture, and fixtures to the highest established standards. - Perform cleaning duties on windows and doors while utilizing tools to achieve established high standards. - Remove all trash and debris; clean all trash cans in assigned zone areas. - Prompt attention to cleaning up spills or accidents or debris. - Conduct all guest and staff interactions in a pleasant and helpful manner and be knowledgeable of and fortHRight with information about our property and services. - Maintain a clean working area at all times and ensure that equipment and work materials are not left in an unsafe or unsightly manner.
Come Join Our Award Winning Culinary Team! Let's Get Cookin'! - Prepare and cook food products according to standard recipe - Per Special Events.- Prepare, plate, and present food products of various cooking methods in order to assist in reaching guest satisfaction, workforce strength, profitability, and compliance goals. - Report to Sous Chef at start of shift to receive instructions as daily specials or menu changes. - Communicates station needs, waste, and discrepancies with sous chef. - As directed by sous chef, prepare and present menu items according to recipe specification and presentation expectations. - Assist in other areas of kitchen as directed by Sous Chef. - Interact with guests and coworkers in a professional, courteous manner. - Set-up & maintain a clean and sanitary work area at all times. - Employees are subject to a variety of weather conditions, including but not limited to: extreme heat, sun exposure, cold, and inclement weather
- Responsible for the collection and count of slot cash boxes from the gaming floor and the subsequent cash and ticket count conducted in the Count Room. - Responsible for the count of drop boxes and any other drops or counts for associated gaming revenues in order to assist in reaching profitability, guest satisfaction, workforce strength, and compliance goals. - Collection of cash, tickets and tokens from each slot machine, cashless wagering kiosk, parking kiosk, satellite banking kiosk, arcade games and any other machine or revenue area as instructed and appropriate- Effectively perform the functions of counting, sorting, strapping, racking, transporting, and recording of all funds in the count operation- Maintain proficiency in operation of all programs and equipment used in the drop and count process- Comprehensive understanding of regulations pertaining to the work process. - Accurately report count results.- Open slots machines & remove cash boxes and carry to carts - lifting expectations 50 lbs. - Position requires Walking 50% of the time. - Standing 50% of the time- Complete daily maintenance of all Count Room equipment.
- Responsible for the washing all dishes, glassware, silver, kitchen ware, and utensils, cleaning of all equipment, floor mats, floors in all kitchen areas, and walls, where applicable.- Responsible for cleaning floors, mats, and hallways in back of house in order to assist in reaching profitability, guest satisfaction, workforce strength, and compliance goals. - Perform daily cleaning projects as directed by supervisors. - Clean all floor mats. - Sweep, scrub, and mop all kitchen floors and walls to remove food, debris, and grease.- Clean behind and under all equipment. - Maintain hood vent system, ovens, and cleaning of equipment. - Clean and sanitize all counters, shelves, and garbage cans. - Become well-versed in all ware washing equipment operation and maintenance. - Report all equipment malfunctions to appropriate supervisor. - Responsible for proper storage of all equipment (china, glass, silver, cooking equipment, and utensils). - Ensure that all F&B venues are cleaned to Health Department Standards. - Assist other venues with cleaning projects or supplying them with proper supplies. - Organize and store remaining chemicals and supplies in proper places. - Dispose of trash and rags to appropriate areas.
- Responsible for the washing all dishes, glassware, silver, kitchen ware, and utensils, cleaning of all equipment, floor mats, floors in all kitchen areas, and walls, where applicable.- Responsible for cleaning floors, mats, and hallways in back of house in order to assist in reaching profitability, guest satisfaction, workforce strength, and compliance goals. - Perform daily cleaning projects as directed by supervisors. - Clean all floor mats. - Sweep, scrub, and mop all kitchen floors and walls to remove food, debris, and grease.- Clean behind and under all equipment. - Maintain hood vent system, ovens, and cleaning of equipment. - Clean and sanitize all counters, shelves, and garbage cans. - Become well-versed in all ware washing equipment operation and maintenance. - Report all equipment malfunctions to appropriate supervisor. - Responsible for proper storage of all equipment (china, glass, silver, cooking equipment, and utensils). - Ensure that all F&B venues are cleaned to Health Department Standards. - Assist other venues with cleaning projects or supplying them with proper supplies. - Organize and store remaining chemicals and supplies in proper places. - Dispose of trash and rags to appropriate areas.
- Administers First Aid treatment to sick or injured persons as well as working as member of the Security department in order to assist in reaching profitability, guest satisfaction, workforce strength, and compliance goals.- Perform and complete all duties necessary to comply with Pennsylvania Gaming Control Board mandated requirements, which include but are not limited to, gaming-related drops, card and dice reconciliation, inspection, cancellation, and destruction, reissuance of poker cards, and transport of locked chip carriers and documents to and from the Chip Bank.- Respond to instructions from Security Podium or Fire Command regarding medical emergencies.- Monitor communication equipment to maintain contact with dispatcher.- Remove or assist in removal of victims from scene of accident or catastrophe.- Determine nature and extent of illness or injury, or magnitude of catastrophe, to establish First Aid procedures to be followed or need for additional assistance, basing decisions on statement of persons involved, examination of victims, and knowledge of emergency medical practice.- Administer prescribed First Aid treatment at site of emergency, performing such activities as application of splints, administration of oxygen, treatment of minor wounds or abrasions, or administration of artificial resuscitation.- Communicate with arriving medical personal regarding further treatment and assist with the removal of victims.- Assist arriving medical personal to obtain and record information related to victims' vital statistics and circumstances of emergency.- Maintain medical and communications equipment and replenish First Aid equipment and supplies.- Assist in controlling crowds, protecting valuables, or performing other duties at scene of catastrophe.- Be prepared to respond to medical emergencies while performing the following essential duties and responsibilities:- Patrol, periodically, buildings and grounds of the facility, as directed; or stand watch, as directed, at an assigned Security post, in order to oversee the comfort, safety, and security of our guests.- Examine various points of entry to determine that they are secure.- Conduct inspections, in accordance with procedures, to ensure equipment and facilities are in a safe condition.- Watch for and conduct timely reporting of irregularities such as fire hazards, leaking water pipes, and security doors left unlocked to the appropriate authority.- Guard against theft of company property.- Greet all guests and staff in a positive, friendly, and professional manner.- Regulate vehicle and pedestrian traffic to maintain orderly flow as directed.- With care and professionalism, ensure compliance of Hollywood Casino at Penn National Race Course’s responsibility to prevent over-consumption of alcoholic beverages.
- Administers First Aid treatment to sick or injured persons as well as working as member of the Security department in order to assist in reaching profitability, guest satisfaction, workforce strength, and compliance goals.- Perform and complete all duties necessary to comply with Pennsylvania Gaming Control Board mandated requirements, which include but are not limited to, gaming-related drops, card and dice reconciliation, inspection, cancellation, and destruction, reissuance of poker cards, and transport of locked chip carriers and documents to and from the Chip Bank.- Respond to instructions from Security Podium or Fire Command regarding medical emergencies.- Monitor communication equipment to maintain contact with dispatcher.- Remove or assist in removal of victims from scene of accident or catastrophe.- Determine nature and extent of illness or injury, or magnitude of catastrophe, to establish First Aid procedures to be followed or need for additional assistance, basing decisions on statement of persons involved, examination of victims, and knowledge of emergency medical practice.- Administer prescribed First Aid treatment at site of emergency, performing such activities as application of splints, administration of oxygen, treatment of minor wounds or abrasions, or administration of artificial resuscitation.- Communicate with arriving medical personal regarding further treatment and assist with the removal of victims.- Assist arriving medical personal to obtain and record information related to victims' vital statistics and circumstances of emergency.- Maintain medical and communications equipment and replenish First Aid equipment and supplies.- Assist in controlling crowds, protecting valuables, or performing other duties at scene of catastrophe.- Be prepared to respond to medical emergencies while performing the following essential duties and responsibilities:- Patrol, periodically, buildings and grounds of the facility, as directed; or stand watch, as directed, at an assigned Security post, in order to oversee the comfort, safety, and security of our guests.- Examine various points of entry to determine that they are secure.- Conduct inspections, in accordance with procedures, to ensure equipment and facilities are in a safe condition.- Watch for and conduct timely reporting of irregularities such as fire hazards, leaking water pipes, and security doors left unlocked to the appropriate authority.- Guard against theft of company property.- Greet all guests and staff in a positive, friendly, and professional manner.- Regulate vehicle and pedestrian traffic to maintain orderly flow as directed.- With care and professionalism, ensure compliance of Hollywood Casino at Penn National Race Course’s responsibility to prevent over-consumption of alcoholic beverages.
- Greet guests warmly and promptly with eye contact and enthusiasm while providing quick and efficient service. - Handle guests' money transactions quickly and efficiently in order to assist in reaching profitability, guest satisfaction, workforce strength, and compliance goals. - Responsible for adhering to established cash control policies and procedures within Food & Beverage department at Hollywood Casino. - Knowledge of and strict adherence to PLCB and RG standards. - Accurate and efficient use of POS system. - Knowledge of all daily specials and menu items and their preparation. - Handle any guest complaints and resolve them quickly and courteously. - Answer guest questions and direct concerns to appropriate member of management.
- Greet guests warmly and promptly with eye contact and enthusiasm while providing quick and efficient service.- Handle guests' money transactions quickly and efficiently in order to assist in reaching profitability, guest satisfaction, workforce strength, and compliance goals.- Assist with set-up & tear down for each concert; within the F&B Department as needed.- Responsible for beverage service for guests or beverage/food servers in the assigned venue.- Must be able to perform efficiently and accurately in a high-volume venue.- Employees are subject to a variety of weather conditions, including but not limited to: extreme heat, sun exposure, cold, and inclement weather- Handle any guest complaints and resolve them quickly and courteously. - Answer guest questions and direct concerns to appropriate member of management.- Assisting in other F&B duties as assigned.- Knowledge of and strict adherence to PLCB and RG standards.- Must qualify for a license with the Pennsylvania State Racing Commission and meet any credentialing requirements of the Pennsylvania Gaming Control Board.
- Greet guests with a warm verbal greeting and eye contact. - Maintain communication with servers and inform them when a table in their section has been seated. - Responsible for answering telephones and taking reservations if necessary. - Verify reservation, if required, before seating guests. - Advise guests of waiting time and recommend beverage outlets. - Responsible for seating guests according to established rotation procedure, distributing menus, and explaining daily features. - Handle any guest complaints and resolve them quickly and courteously. - Keep work area neat and clean in accordance with all PA Department of Health standards. - Participate as a team member with all servers, barbacks, and any other casino personnel to ensure efficient operations.- We will provide any necessary training for this position.
- Proofread wagering data (programs, tote printouts) and make proper adjustments/decisions. - Monitor, change, and update audio-visual signals. - Answering/screening telephone calls and responding to emails. - Change and update Mutuel Teller assignments, window functions, cash balances, and tote default. - Respond to guest service issues, questions, and/or concerns. - Monitor Mutuel Teller guest service. - Responsible for accurate administrative tracking (payroll, program sales, etc.). - Act as a host for box seat guests. - Take reservations and respond to any questions/concerns. - Prepare accounting activity to include balancing monetary transactions, completing reports, and providing data to Accounting and the Racing Department. - Assist in positioning live race post times competitively to maximize handle on both live racing and simulcast import. - Coordinate data organization of mutuel handle, trends, year to year numbers, etc., for department review. - Enter daily live racing statistics and disseminate to the Racing Department. - Responsibilities include training employees; planning, assigning, and directing work, addressing complaints, and resolving problems.
Come Join Our Award Winning Culinary Team! Let's Get Cookin'! - Prepare and cook food products according to standard recipe - For either Casual Dining, Sports Bar, Team Member Dining Room, Banquets, Outdoor Events, Racing concession or Steakhouse.- Prepare, plate, and present food products of various cooking methods in order to assist in reaching guest satisfaction, workforce strength, profitability, and compliance goals. - Report to Sous Chef at start of shift to receive instructions as daily specials or menu changes. - Communicates station needs, waste, and discrepancies with sous chef. - As directed by sous chef, prepare and present menu items according to recipe specification and presentation expectations. - Assist in other areas of kitchen as directed by Sous Chef. - Interact with guests and coworkers in a professional, courteous manner. - Set-up & maintain a clean and sanitary work area at all times.
Come Join Our Award Winning Culinary Team! Let's Get Cookin'! - Prepare and cook food products according to standard recipe - For either Casual Dining, Sports Bar, Team Member Dining Room, Banquets, Outdoor Events, Racing concession or Steakhouse.- Prepare, plate, and present food products of various cooking methods in order to assist in reaching guest satisfaction, workforce strength, profitability, and compliance goals. - Report to Sous Chef at start of shift to receive instructions as daily specials or menu changes. - Communicates station needs, waste, and discrepancies with sous chef. - As directed by sous chef, prepare and present menu items according to recipe specification and presentation expectations. - Assist in other areas of kitchen as directed by Sous Chef. - Interact with guests and coworkers in a professional, courteous manner. - Set-up & maintain a clean and sanitary work area at all times.
- Develops a thorough understanding of player's club and remains current on all promotions and events. - Assists customers utilizing the ACSC with enrolling, changing or redemption transactions in player's club in a positive, helpful manner to maintain accuracy. - Team members assigned to window banks will operate with an impressed inventory of cash and perform exchanges of gaming vouchers for cash, exchange cash equivalents for Front Money Deposits, exchange approved checks for cash, exchange chips for cash, exchange markers for cash, perform chip transfers, issue gaming vouchers, complete emergency BV transactions, and respond to service issues at the TRU's and Coin Max. - Runs reports and verification information for patron Credit line requests in accordance with directive of HCPN Credit Committee and PGCB regulations. - Demonstrates proficiency in AS400 menus, internal Controls, ACSC system, departmental policies/procedures, Federal Title 31 regulations, and any other functions associated with the successful operation of the Cashiers Cage and Hollywood Casino. - Serves as property ambassador and has solid overall knowledge of the property, including the casino. - Develops and maintains good relationships with loyal players in order to maximize opportunity for personalized experience and return visits.
*Pending regulatory Approval* Poker dealing work experience required- Experience in conducting poker game. - Safeguards the assets of the company.- Conduct the poker game.- Responsible for the accuracy of the table bank and the pot.- Adhere to poker room policies / procedures.- Review and inspect assigned working environment for any and all safety hazards.- Keep well informed of all corporate, property and Poker Department policies and/or procedures, upcoming events.- Required to do BRUSH-duty As Needed- Poker Dealer Will Keep All Accrued Tips- Comply with Pennsylvania Gaming Control Board Regulations- Perform other job related duties as assigned.
Position ensures the proper identification of horses prior to entering track for official morning workouts. - Individual will be positioned at the main entrance to racetrack for morning workouts. - Individual will coordinate with official clocker and horsemen to obtain, and disseminate proper information on official workouts. - Individual may act as backup or secondary timer for morning workouts. - Proper identification of horses through variety of sources: communication with trainers/exercise riders/grooms; physical observation; verification of lip tattoo. Verification of distance(s) for official workouts. - Backup or primary timing of some or all workouts. - Cross reference with official clocker to verify official workouts prior to disseminating to industry databases. - Must interact with horsemen on a ragular basis. Position may require manual operation of clocking systems. - Days/Hours: Monday through Saturday from approximately 6:30 a.m. till Noon, Sunday from approximately 7:30 a.m. till 11 a.m.
- The Racing Valet is responsible for ensuring that the Jockeys, Jockey equipment, and attire are prepared and secured for each race in a timely and efficient manner. - Ensure that horses are saddled properly. - Prepare jockey equipment prior to each race. - Ensure that jockey is properly attired for each race. - Assist jockey in unsaddling of horses . - Provide professional representation at internal and external meetings and events. - Demonstrate abilities to meet performance expectations with Communications, initiative/Problem Solving, Guest Service/interpersonal Relations, Work Habits and Conduct, and Responsible Gaming/Business Ethics. - Ensure interactions with internal and external guests follow the guidelines of the customer service program. - Adhere to all Corporate and local policies, procedures, and operating guidelines.